These terms are the agreement between your business and Qualiform. Please read them. Our Privacy Policy explains how we handle personal information, and our Data Processing Addendum is part of these terms. Section 24 is for people who use a form on a business's website.
1. About these terms
1.1 Who they are between. These terms are between Qualiform LLC, a Utah limited liability company based in Salt Lake City, Utah ("Qualiform," "we," "us," or "our"), and the business or other organization that uses Qualiform ("you"). If you accept them for a business, you confirm that you have the authority to bind it. "You" then means that business, and you personally when you use Qualiform.
1.2 How you accept them. You accept these terms when you create a Qualiform account, or when you first use Qualiform, whichever comes first. Everyone who signs in to your organization must follow them too.
1.3 What they include. The Data Processing Addendum is part of these terms. If you have a Custom plan, the written agreement we sign with you is also part of them. Our Privacy Policy explains how we handle personal information.
2. Who can use Qualiform
- Qualiform is for businesses and other organizations. It is not for personal, family, or household use.
- You must be at least 18 years old and able to form a binding contract.
- You may not use Qualiform if you are in a country under a United States embargo, if you are on a United States government list of restricted parties, or if the law that applies to you does not allow it. Because Qualiform runs on Anthropic's AI models, you also may not use it if your organization is incorporated or headquartered in, or majority-owned or controlled from, a country or region that Anthropic's Supported Regions Policy does not list, and you must not direct a form at people in those places.
3. Accounts, organizations, and roles
3.1 Organizations. Everything in Qualiform belongs to an organization, which holds its forms, leads, people, plan, and settings. Each person signs in with their own account and can belong to more than one organization. Every organization starts on the Free plan. If you create more than one organization, each one is treated separately under these terms, with its own plan.
3.2 Roles. Each person who signs in has one of three roles:
- Admin: everything, including forms, settings, people, billing, and closing the organization.
- User: every lead and the analytics, but cannot change a form, a setting, or a person.
- Guest: only the leads on the forms they are on, and never a score or a priority.
Admins decide who joins and what role each person has. An organization always keeps at least one Admin. You are responsible for everyone you add, for what they do in Qualiform, and for removing people who should no longer have access.
3.3 Keeping logins safe. Each person must keep their own password and sign-in links private, and must not share their login. Tell us at coleman@getqualiform.com right away if you think someone has used a login without permission. You are responsible for activity under your organization's logins.
3.4 Accurate details. Keep your account and billing details accurate and up to date.
4. The service
4.1 What Qualiform does. Qualiform lets you publish a conversational inquiry form on your website. An AI model holds a short conversation with each visitor and records their answers. Our code scores the answers against criteria you set, and your routing rules decide what happens next, including whether a visitor is offered a meeting from your hours and connected calendars. Qualiform emails each completed conversation to the people you choose. It can also send every conversation that comes to an end, including ones that end early, to other tools you connect.
4.2 Changes. Qualiform is growing, and we may add, change, or remove features. If we remove a feature that is important to a paid plan, we will tell you in advance where we reasonably can.
4.3 Previews. A feature we label as a beta, a preview, or similar is provided "as is." It may change or stop, and it may not be supported.
4.4 Support and availability. We provide support by email. We work to keep Qualiform running, but we do not promise that it will always be available or free of errors. It may be unavailable during maintenance or for reasons outside our control.
5. Your data, and your visitors' data
5.1 You own it. "Customer Data" means everything you or the people in your organization put into Qualiform, such as your forms, questions, settings, the people you add, and other content, and everything collected through your forms, such as conversations, answers, contact details, scores, and meetings. Between you and us, you own Customer Data. Your visitors' information is yours to control, and we process it for you.
5.2 The license we need. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display Customer Data only as needed to provide, secure, and support Qualiform for you, to fix problems with it, to send Customer Data where you tell us to, and to comply with the law. We do not sell Customer Data, use it to advertise, or use it to train AI models.
5.3 Statistics. We count how Qualiform is used, such as the number of conversations each organization has and their AI cost. We use these counts to run, bill, and improve Qualiform. We send Stripe the counts it needs to bill you. Anything else we share or publish from them does not identify you, your visitors, or any other person.
5.4 Processing for you. When Customer Data includes personal information, we process it as your processor (or service provider) under the Data Processing Addendum.
5.5 Export and delete. While your organization is open, you can export your leads, including their conversations, as a spreadsheet file, and you can delete leads at any time. Section 13 explains what happens to your data when an organization is closed.
6. Your responsibilities for your forms
6.1 Tell your visitors. Your own privacy notice must tell your visitors that you use Qualiform as a service provider to run your form, that the conversation is with an AI model, what you collect and why, who you share it with, and how they can exercise their privacy rights. Add a link to it in your form's Design tab, so it appears under the message box.
6.2 Collect lawfully. You must have a lawful basis for collecting and using what your forms collect, and any consent the law requires, including before you call, text, or email visitors about anything other than their inquiry. You must respond to your visitors' requests about their information, using the tools in Qualiform or with our help.
6.3 Keep sensitive information out. Unless we have agreed in writing, you must not use Qualiform to ask for or collect:
- health information, including mental health information and anything protected by HIPAA or by consumer health data laws;
- financial account numbers or payment card numbers;
- government ID numbers, such as Social Security, driver's license, or passport numbers;
- information from or about children under 13; or
- passwords, or other categories the law treats as especially sensitive, such as biometric or genetic data, precise location, or the special categories of data under European data protection law.
If a visitor volunteers this kind of information anyway, delete it if you do not need it.
6.4 Not built for HIPAA or PCI. Qualiform is not designed to meet the requirements of HIPAA or of the Payment Card Industry Data Security Standard, and we do not sign business associate agreements. If you are a HIPAA covered entity or business associate, you must not use Qualiform to collect protected health information.
6.5 Your content. You are responsible for your forms, your questions, the description of your business you give the AI, your routing rules, and everything else you put into or send through Qualiform. You must make sure it is accurate and lawful and does not infringe anyone's rights.
6.6 People you add. When you add someone as a host or an email recipient, you confirm that you may give us their name and email address, and that they can expect to hear from Qualiform. You are responsible for telling them how their details are used, and we process those details for you under the Data Processing Addendum.
7. AI and scoring
7.1 Conversations are with AI. Qualiform forms are run by AI models from our provider, Anthropic. You must not tell visitors, or instruct the AI to tell them, that they are talking to a person. You must not instruct the AI to deny being an AI, and you must not hide or remove any notice Qualiform shows that a conversation is with AI.
7.2 AI makes mistakes. The AI can misunderstand a visitor, record an answer wrongly, infer something the visitor did not say, or say something inaccurate, incomplete, or out of date. Factual statements in the AI's output should not be relied on without checking them. Each lead shows the visitor's own words beside the AI's record of their answers, so check anything important before you act on it.
7.3 Scores reflect your criteria. A Qualiform score is calculated by code from the answers the AI recorded and the criteria and weights you set. It helps you decide which inquiries to look at first. It is only as good as the answers it was given and the criteria you chose.
7.4 Your decisions. You decide how to use scores, routing, and AI output, and you are responsible for those decisions and for how you treat your visitors. You must not use Qualiform as the only basis for a decision that has legal or similarly significant effects on a person, such as a decision about credit, housing, employment, education, insurance, or access to healthcare. You must give visitors a way to reach a person at your business.
7.5 Our AI provider's rules. You must use Qualiform in line with Anthropic's Usage Policy and its Supported Regions Policy, which apply to how its models are used through Qualiform. We may change or suspend a form that would put us in breach of them.
8. Booking and calendars
8.1 A scheduling aid. Qualiform offers times based on the hours you set and, if you connect calendars, on the busy times they report. It is a scheduling aid, not a guarantee: you are responsible for your own commitments and for attending what you accept.
8.2 Calendars. Each person connects their own calendar, and must be entitled to connect it. We read only when a calendar is busy, and we do not store the answer. We add the meetings booked with you to a calendar named Qualiform in your Google account. Our Privacy Policy explains both. If a calendar cannot be read, Qualiform does not offer the times it would have checked.
8.3 What people who book will see. A visitor who books receives a confirmation email and a calendar invitation from Qualiform on your behalf. They show the meeting's details and the organizer's name and email address. Make sure the people who host your meetings know this.
8.4 Your meetings. You are responsible for the meeting details you provide, such as video links and phone numbers, and for canceling or moving meetings in Qualiform so that the visitor is told.
8.5 Paid bookings. On a paid plan, you can ask visitors to pay when they book. They pay through your own Stripe account, which you connect to Qualiform, and the money goes from Stripe to you; we never hold it. The payment is between you and the visitor. Stripe's terms govern your Stripe account, and you are responsible for your prices, your terms, your refund policy, taxes, and disputes. We confirm a booking only once Stripe tells us it is paid. We ask Stripe to refund a payment in full from your account when a visitor cancels within the refund policy you set, when you cancel a paid booking, and when a payment arrives after the time it was for has been taken. We charge no fee on these payments.
9. Other companies' services
Qualiform works with services from other companies that you choose to connect, such as Google Calendar, Stripe (for payments you take), Slack, webhooks (including Zapier and Make), and Google Analytics. When you connect one, you tell us to send it data on your behalf, and your use of it is governed by that company's own terms and privacy policy. We are not responsible for other companies' services, for what they do with data we send them at your direction, or for whether they are available. We cannot recall or delete data once it reaches them. Another company may change or end its connection to Qualiform, and we may stop supporting an integration.
10. Acceptable use
You must not use Qualiform, or let anyone else use it, to:
- break the law, or help anyone else break it, including privacy, consumer protection, anti-spam, and telemarketing laws;
- collect information in a way your privacy notice does not allow, or without a lawful basis or a required consent;
- collect the information section 6.3 prohibits, or place a form on a website or service directed at children under 13;
- impersonate a person or a business, mislead visitors about who they are dealing with, or present the AI as a person;
- send spam or other unsolicited messages, including through Qualiform's email or booking features;
- send or store malware, or content that is unlawful, harassing, hateful, or sexually explicit, or that infringes anyone's rights;
- try to make the AI produce content that Anthropic's Usage Policy forbids, or get around its safety measures;
- probe, scan, or test the security of Qualiform, or load test it, without our written permission;
- get around or break any security measure, sign-in, or access control, or reach data that belongs to another organization;
- scrape, crawl, or harvest data from Qualiform, or from forms that are not yours, by automated means, other than through the exports and integrations we provide;
- reverse engineer or decompile Qualiform, or try to extract its source code or the instructions it gives the AI, except where the law allows this despite this restriction;
- get around plan limits, caps, rate limits, or billing, or use more than your plan includes without paying for it, even if a setting appears to allow it;
- share logins, or resell or sublicense Qualiform as a service of your own, without our written agreement (you may run forms for your own clients, as long as you are responsible for them under these terms);
- interfere with or disrupt Qualiform, or other customers' use of it; or
- copy Qualiform's features or design to build a competing product.
Security research. If you find a security problem, please tell us at coleman@getqualiform.com, and give us a reasonable chance to fix it before you tell anyone else. Any testing beyond normal use needs our written permission first.
11. Plans, billing, and overage
11.1 Plans. Every organization starts on the Free plan, and an Admin can choose a paid plan in Settings. These are the plans on the date above:
| Plan | Price | Conversations included | Forms | Past the included number |
|---|---|---|---|---|
| Free | $0 | 25 a month | One live form | The form stops until the next month |
| Starter | $20 a month | 100 a month | Unlimited | $0.30 a conversation, up to your ceiling |
| Growth | $60 a month | 350 a month | Unlimited | $0.30 a conversation, up to your ceiling |
| Scale | $100 a month | 600 a month | Unlimited | $0.30 a conversation, up to your ceiling |
| Custom | As agreed in writing | As agreed | Unlimited | As agreed |
Every plan includes every scoring and booking feature. On the Growth, Scale, and Custom plans, you can remove the "Powered by Qualiform" mark from your forms (Remove Qualiform branding, on the Design tab).
Every plan includes one calendar seat. A person in your organization uses a seat from the time they connect a calendar for booking until all their calendars are disconnected, even while one needs reconnecting. A person with two calendars uses one seat. On a paid plan, each seat after the first is $10 a month. A seat added partway through a billing period is charged for the rest of that period on your next invoice. A seat that is given up is not credited, but it stays paid for until the period ends, so someone else can take it in that period at no extra charge. On the Free plan, only one person's calendar takes bookings at a time, and a second person's calendar needs a paid plan. If we set up a plan for you by written agreement, you pay what that agreement says.
11.2 What counts as a conversation. A conversation is counted once a visitor's first message to one of your forms is answered, whether or not the visitor finishes. Conversations you run with Preview are not counted.
11.3 The Free plan. The Free plan includes 25 conversations a month on one live form, and needs no card. When the 25 are used, your form stops taking new conversations until the next month begins. The Free plan has no overage. We may change or end the Free plan with 30 days' notice.
11.4 Paid plans. Paid plans are billed monthly in advance, through our payment processor, Stripe, and renew automatically each month until canceled. A billing period is a calendar month in Coordinated Universal Time (UTC), from the first of the month to the first of the next. Your first billing period starts when you subscribe and ends with that month, and you pay only for its days. You authorize us, through Stripe, to charge your payment method for each billing period's plan price and calendar seats, for overage, and for any taxes.
11.5 Overage and your ceiling. With a payment method on file, conversations past your plan's included number in a billing period cost $0.30 each, up to your ceiling, and are billed on your next invoice. Your ceiling is twice your plan's included number unless an Admin lowers it in Settings, where it is called your overage limit. It cannot be set lower than your plan's included number or higher than twice it. If your plan changes, a ceiling an Admin lowered stays as it was set, but never below the new plan's included number or above twice it. Without a payment method on file, a paid plan stops at its included number. We report your conversations to Stripe in daily totals.
11.6 Limits that stop your forms. Each organization has a monthly limit on conversations and a monthly limit on the estimated AI cost of its conversations. The limit on conversations is your ceiling (section 11.5), your plan's included number if you have no payment method on file, or the Free plan's 25. Your plan sets the limit on AI cost, and it cannot be changed in Settings. Admins can see both limits in Settings. When either is reached, your forms stop taking new conversations, and visitors are told the form is not taking new conversations right now. Conversations already under way can finish. These limits start again at the beginning of each calendar month in Coordinated Universal Time (UTC), which is when each new billing period begins. Admins are emailed when the organization reaches 80 percent of a limit.
11.7 Changing plans. Upgrades take effect at once, and the prorated difference for the rest of the billing period is added to your next invoice. Downgrades take effect at the end of the billing period, so you keep what you have paid for.
11.8 Canceling. An Admin can cancel a paid plan in Settings. Cancellation takes effect at the end of the billing period you have paid for. Your forms keep working until then, and your organization then moves to the Free plan. Your forms and leads are kept, and the Free plan's monthly limit on conversations applies. Forms you already have stay live, but you cannot create a new form while you have one that is not archived. If more than one person has a calendar connected, only one person's calendar takes bookings at a time, and the others are paused. Choosing a paid plan again ends the pauses. Closing an organization also cancels its paid plan at the end of the billing period you have paid for, and conversations past your plan's included number in that period are billed on its last invoice. If you cancel the closing before the period ends, the plan continues, unless you had already canceled it yourself before closing. If your plan renews after your organization closed, email us and we will refund that charge.
11.9 Failed payments. If a payment fails, your plan keeps working while Stripe retries your card, and Settings shows a notice asking you to update it. If the payment still fails after Stripe's retries, the subscription is canceled and your organization moves to the Free plan, with the limits and calendar pauses section 11.8 describes. Amounts that were due remain due.
11.10 Taxes. Prices do not include taxes. You are responsible for any sales, use, value-added, or similar taxes on your purchases, other than taxes on our income, and we will add them to your invoice where we are required to collect them.
11.11 Price changes. We may change our prices and plans. We will email your Admins at least 30 days before a price increase applies to you, and it will apply from your first billing period after those 30 days. If you do not agree, you can cancel before it applies.
11.12 Refunds. Fees are not refundable, and we do not give credits for partial months or unused conversations, except where these terms say otherwise or the law requires. If you think a charge is wrong, email us within 60 days of it and we will look into it.
11.13 Custom plans. Prices, limits, and payment terms for a Custom plan are as agreed in writing.
12. Suspension
We may suspend your access to Qualiform, or stop one or more of your forms, if you breach section 10 or another part of these terms in a way that risks harm to us, to visitors, to other customers, or to anyone else; if your use poses a security risk or could expose us to liability; if our AI provider or another provider requires it; or if the law requires it. We will tell you why where we can, give you a chance to fix the problem where that is reasonable, and lift the suspension once it is resolved.
13. Closing an organization, ending these terms, and your data
13.1 You can stop at any time. An Admin can close your organization in Settings at any time. Its forms stop taking new conversations within about a minute, and anyone who opens one is told it is not available. A job that runs once a day cancels the organization's upcoming meetings and emails the people who booked them. You can still sign in and read everything for 14 days, and any Admin can cancel the closing during that time.
13.2 Export first. Before the 14 days end, export anything you want to keep. You can export your leads, including their conversations, as a spreadsheet file.
13.3 Deletion. Once 14 days have passed, a daily cleanup permanently deletes the organization and everything in it, including its forms, leads, conversations, meetings, people, calendar connections, and settings. If a visitor still has to be told that a meeting is canceled, the deletion waits until they have been told or the meeting time has passed. If the organization pays for a plan, the deletion also waits until Stripe has the plan's cancellation and the count of its last conversations. Deletion is permanent.
13.4 Logins. Closing an organization does not delete the logins of the people in it. Anyone can ask us to delete their login by writing to privacy@getqualiform.com.
13.5 Paid plans. Closing an organization cancels its paid plan at the end of the billing period you have paid for (see section 11.8).
13.6 What deletion does not reach. Deleting data in Qualiform does not delete emails already sent, data sent to tools you connected, or records our providers keep for the periods in our Privacy Policy.
13.7 If we end these terms. We may end these terms, or close your organization, if you materially breach them and do not fix the breach within 15 days of our notice, or at once if the breach cannot be fixed or is a serious breach of section 10. If we close your organization, the same 14 days apply before deletion so that you can export your data, unless the law or a serious risk of harm prevents it. If we decide to stop offering Qualiform altogether, we will give you at least 30 days' notice and refund any fees you prepaid for time after it ends.
13.8 What continues. Any part of these terms that by its nature should continue after they end will continue, including the parts on fees owed, data, confidentiality, intellectual property, disclaimers, liability, indemnity, and disputes.
14. Confidentiality
"Confidential Information" means information one party shares with the other that is not public and that is marked confidential, or that a reasonable person would understand to be confidential. Your Customer Data is your Confidential Information.
Each party will use the other's Confidential Information only to carry out these terms, will protect it with at least reasonable care, and will share it only with people and providers who need it for that purpose and are bound to protect it. These duties do not cover information that is or becomes public through no fault of the party receiving it, that it already knew, that it developed independently, or that it rightfully received from someone else. A party may disclose Confidential Information when the law requires it, after giving the other party notice where the law allows.
15. Intellectual property and feedback
15.1 Ours. Qualiform, including its software, design, templates, the instructions it gives the AI, and its documentation, belongs to us and our licensors. Under these terms, we give you a limited, non-exclusive, non-transferable right to use Qualiform for your business while your organization is open. We keep all other rights.
15.2 Yours. You keep all rights in Customer Data (section 5). You may use our templates and the forms you build from them while you use Qualiform.
15.3 Feedback. If you send us ideas or suggestions, we may use them without restriction and without paying you.
15.4 Your name. We will not use your name or logo to promote Qualiform without your permission.
16. Data Processing Addendum
Our Data Processing Addendum is part of these terms. It applies when we process personal information on your behalf, and it includes the Standard Contractual Clauses for transfers that need them. If you need a signed copy, email us.
17. Disclaimer of warranties
QUALIFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT QUALIFORM WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; THAT AI OUTPUT, RECORDED ANSWERS, OR SCORES WILL BE ACCURATE OR COMPLETE; THAT ANY VISITOR WILL BECOME YOUR CUSTOMER; OR THAT ANY MEETING WILL BE BOOKED OR KEPT.
18. Limitation of liability
18.1 TO THE FULLEST EXTENT THE LAW ALLOWS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, EVEN IF IT WAS TOLD THEY WERE POSSIBLE.
18.2 TO THE FULLEST EXTENT THE LAW ALLOWS, EACH PARTY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR QUALIFORM IS LIMITED TO THE FEES YOU PAID US FOR QUALIFORM IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR $100 IF YOU PAID NOTHING IN THAT TIME.
18.3 These limits do not apply to your obligation to pay fees, to your obligations under section 19, to your breach of section 10, to liability for fraud or willful misconduct, or to any liability that the law does not allow to be limited.
19. Indemnity
You will defend Qualiform against any claim, demand, or proceeding brought by someone else, including a visitor, a person you added, or a regulator, that arises from Customer Data or your forms; from your collection or use of personal information, or your privacy notice; from your use of Qualiform in breach of these terms or the law; or from the services you connect. You will pay any amounts awarded against us or agreed in a settlement you approve, and our reasonable costs, including reasonable attorneys' fees.
We will tell you promptly about the claim, let you control its defense, and give you reasonable help at your expense. You may not settle a claim in a way that admits fault on our part or binds us to anything without our written consent.
20. Disputes, governing law, and courts
20.1 Talk first. Before either party starts a lawsuit, it will email the other a description of the dispute, and both will try in good faith to resolve it for 30 days. Either party may go to court sooner to stop unauthorized use of its intellectual property or its Confidential Information, or to stop a breach of section 10.
20.2 Utah law. These terms are governed by the laws of the State of Utah, without regard to its conflict of laws rules.
20.3 Courts. The state and federal courts located in Salt Lake County, Utah, have exclusive jurisdiction over any dispute arising out of or relating to these terms or Qualiform, and each party consents to their jurisdiction.
21. Changes to these terms
We may change these terms. We will post the new version here with a new date. If a change is material, we will email your Admins at least 30 days before it takes effect, unless it must take effect sooner to meet a legal requirement or to address a security risk. If you keep using Qualiform after a change takes effect, you accept it. If you do not agree, you can cancel your plan and close your organization before then.
22. Notices
We send notices to your Admins' email addresses, or in Qualiform. Send notices to us at coleman@getqualiform.com. An email notice counts as received when it is sent, unless the sender learns that it was not delivered.
23. General
- Assignment. You may not transfer these terms without our written consent. We may transfer them, after telling you, to a company we form to run Qualiform, or to whoever acquires Qualiform or most of its assets.
- Events outside our control. Neither party is liable for a delay or failure caused by events beyond its reasonable control, such as outages at internet, hosting, or AI providers, natural disasters, war, or government action. This does not excuse your payment obligations.
- Entire agreement. These terms, with the Data Processing Addendum and any written Custom plan agreement, are the entire agreement between us about Qualiform, and they replace any earlier agreement about it. Terms in a purchase order or other document of yours do not apply.
- Which document wins. If they conflict, the Standard Contractual Clauses in the Data Processing Addendum (where they apply) come first, then a written Custom plan agreement, then the Data Processing Addendum on the processing of personal information, and then these terms.
- Severability. If any part of these terms cannot be enforced, it will be enforced as far as possible, and the rest stays in effect.
- No waiver. Not enforcing part of these terms is not a waiver of the right to enforce it later.
- Independent parties. These terms do not create a partnership, joint venture, agency, or employment relationship.
- No third-party beneficiaries. Nobody else has rights under these terms, except as the Standard Contractual Clauses in the Data Processing Addendum provide.
- Export and sanctions. You will comply with United States export control and sanctions laws in using Qualiform.
- Electronic communications. You agree to receive notices and agreements electronically, and that accepting these terms electronically is binding.
- Reading these terms. "Including" means "including but not limited to." Headings are for convenience only.
24. If you use a form on a business's website
If you are a visitor using a Qualiform form, these terms are an agreement between Qualiform and the business. You are not a party to them, but they affect you in a few ways.
- The business that runs the form is responsible for it, for what it asks, and for how it uses your answers. Any offer, price, or appointment is between you and that business.
- If a form asks you to pay, you pay the business, through its own Stripe account. Its prices, terms, and refund policy are its own. Stripe handles your payment details, and we never see your card number.
- The conversation is with an AI model, not a person. It can make mistakes, and nothing it says is a promise by Qualiform. Confirm anything important with the business.
- Please use forms only for genuine inquiries. Do not send spam, abuse, or malware, do not share other people's personal information without their permission, and do not try to make the AI do things unrelated to the business's questions. We may block messages and connections that look like abuse.
- Our Privacy Policy explains how we handle your information, and the business's own privacy policy explains how it does.
25. Contact
- Questions about these terms: coleman@getqualiform.com
- Privacy questions and requests: privacy@getqualiform.com
- Qualiform LLC, Salt Lake City, Utah, United States